Terms & Conditions plus contacts.png
Terms & Conditions plus contacts.png

1)     Hire charges are usually based on a four day period. (Exclusive of Sundays & Bank Holidays). Longer periods of hire are available, although additional payment may be required. (Price will be dependent on number of costumes and time-frame involved).
2)   To pre-book costumes for particular dates, a £5 (£10 for New Year's Eve) booking fee per costume is required. This is part of your eventual hire fee. The booking fee is non-refundable. For non-account organisations requiring a large quantity of costumes, a 25% deposit is usually required upon placement of the booking, with the remainder payable upon completion of the contract, or if an account customer, payable upon invoice.
3)   An additional *refundable security deposit (usually £50 for adult costumes, £20 for children’s costumes) must accompany all hirings upon collection of the costume and/or accessories. (* See Terms & Cond’s. 7).
4)  Hire payment (less booking fee if applicable) and security deposit must be paid upon collection of the costume(s) and/or accessories.  If paying by cheque, two separate cheques are required, accompanied by a bank card & proof of address.
5)     If paying for Security Deposit by card/contactless methods, there is a £2 admin charge for this service.
6)   The hired costumes/accessories remain the property of Antrix at all times. However, it is the hirer's responsibility to ensure that their home, car or travel insurance will cover the potential loss of any items, whilst in the hirer's possession.
7)   The costume/items must be returned on the agreed specified date, or the refundable security deposit may be partly or fully forfeited. (The only exception is if Antrix has been contacted by phone on or prior to the agreed return date & another date has been accepted). Please note:- If items have not been returned within 14 days of agreed date, security deposit cheques will automatically be cashed. In most circumstances the security deposit does not cover the replacement cost of any lost costumes, and further charges may be incurred.
8)   Any loss, or non-return of hired costumes or accessories, must be paid for in full. Should the hirer fail to return the items loaned, and fail to contact Antrix within fourteen days of the agreed return date, then these goods will be treated as stolen.  Action will be taken to recover our losses, such as the replacement cost of unreturned items and/or additional hire fees, through the most appropriate method.
9)   Any damage to costumes or accessories must be paid for. (Normal wear and tear is taken into  account). The  cost of hire (which is normally between £18-£40 for adult costumes; £10-£20 for children’s costumes and £12-£25 for teens/young adults) is inclusive of cleaning and general maintenance of costumes. Should items become unduly dirty or damaged, do not under any circumstances attempt to clean or repair them, as some items will require specialist care and attention.
10)   Costumes, their accessories and prices may change through upgrades and other factors. We will do our best to advise any modifications, and also honour agreements made prior to such changes.
11)   In the event a pre-booked costume becomes unavailable through circumstances beyond our control, you will have the choice of a full refund, or the opportunity to select an alternative outfit.
12)   All Costumes & Accessories removed from the premises are treated as being hired/sold, irrespective of whether the hirer’s actually attend the party. NO REFUNDS are available.
13)   DATA PROTECTION/PRIVACY POLICY. Emailed information in connection with enquiries and hirings, is retained until resolution of the matter, unless a client has opted-in to further contact (see overleaf). Otherwise, apart from information required to be kept for tax and legal reasons, we do not retain any personal data.

Antrix - October 2021